IT Business Block Hour Support 2017-12-23T11:52:19+00:00

  • Discounted Hourly Rate up to 30%

  • Remote Support

  • Onsite Support

  • Telephone and Help-desk Support

  • Scheduled Out of Hours Maintenance

  • Valid for 6 Months

  • 8x5x4 Response

Hours can be used as the client sees fit

  • Technical Services: Onsite/Remote/Maintenance/Reporting/Scheduled Out of Hours

  • Consultancy: Procedures/Processes/Troubleshooting

  • Server and Computer Repair/Upgrades/Patching

  • Troubleshooting/Software Development/Web Development

Agreement does not cover cost of software/hardware/subscriptions. It is not an emergency out of hours support contract. Once block hours are exceeded, rates revert to the standard technical service charge.